“Authenticity” does not mean “oversharing”

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Leaders and spokespeople are often given the advice to be “authentic”, but what does that actually mean?

Without guidance, some leaders mistake authenticity for oversharing: saying too much, speculating under pressure, or explaining themselves into trouble. That doesn’t build trust—it weakens it. Coached authenticity looks different.

It helps leaders:
🔵Communicate honestly without disclosing what shouldn’t be shared
🔵Show humanity while maintaining authority
🔵Express uncertainty without creating risk
🔵Align tone, message, and responsibility in public moments

Authenticity in communication is a skill, and like any skill, it needs coaching. This matters because employees, customers, and the media don’t judge companies by intent – they judge them by how leaders communicate under scrutiny.

When leaders aren’t coached, authenticity becomes inconsistent, risky, and reactive. When they are, it becomes a reliable trust signal. That’s why organizations that care about reputation, culture, and credibility invest in coaching leaders not just to speak – but to communicate authentically, with great structure and good judgment.

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